Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annalisa Guzman

Annalisa Guzman

October 23, 2026

5  out of  5
rating by Annalisa Guzman
"K'leigh was nice. Took care of me right away."
We responded:
"Thank you so much for the 5 stars, Annalisa! We truly appreciate your feedback and are always happy to help whenever you need us. I will share your feedback with K'Leigh!

Best,
Adrian"
Profile photo of rocky hilario

rocky hilario

October 20, 2026

5  out of  5
rating by rocky hilario
"Enjoyed my conversation and give me a quote within 10 minutes and give me a call back to see if everything was ok and made sure my payment went threw sense I had a change of card"
We responded:
"Rocky, thank you for the fantastic review! We’re always here to support you with your insurance needs in Texas. 

Best,
Adrian"
Profile photo of Britney Stifflemire

Britney Stifflemire

October 15, 2026

5  out of  5
rating by Britney Stifflemire
"Every time I go in to the office, all the girls working in there are so sweet and prompt to help. Ashton had been helping us compare & figure out rates for years. Very helpful and friendly."
We responded:
"Britney, thank you for the fantastic review! We’re always here to support you with your insurance needs. I will share your kind words with Ashton!

Best,
Adrian"
Profile photo of Harold Hayes

Harold Hayes

October 15, 2026

5  out of  5
rating by Harold Hayes
"Fast couteous service and K'leigh was very helpful"
We responded:
"Thank you so much for the 5 stars, Harold! We truly appreciate your feedback and are always happy to help whenever you need us. I will share your kind words with K'Leigh!

Best,
Adrian"
Profile photo of Heather Walker

Heather Walker

October 12, 2026

5  out of  5
rating by Heather Walker
"Theresa and Heather were great to work with! Extremely professional and quickly got me set up same day with auto insurance and even set me up with safe driving discounts and even offered to get me a new home owners insurance quote. Both ladies were a pleasure to work with!"
We responded:
"Thank you for the 5-star review of Theresa and Heather - we really appreciate your kind words! I will pass along the compliments!

Best,
Adrian"
Profile photo of Brandi Spence

Brandi Spence

October 12, 2026

5  out of  5
rating by Brandi Spence
"Heather was great very personable and friendly. She got me the information I need quickly and was very knowledgeable. Thank you."
We responded:
"Brandi, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. I will share your words with Heather!

Best,
Adrian"
Profile photo of Elva Padilla

Elva Padilla

October 9, 2026

5  out of  5
rating by Elva Padilla
"Very informative, courteous, and a welcoming atmosphere!! We were referred by a friend!!"
We responded:
"Thank you so much for the 5 stars, Elva! We really appreciate your support. If you ever need anything, feel free to reach out anytime. 

Best,
Adrian"
Profile photo of Janie Rodriguez

Janie Rodriguez

October 9, 2026

5  out of  5
rating by Janie Rodriguez
"Staff answered my question. Provided assistance and were friendly"
We responded:
"Janie, thank you for your 5-star review. We are grateful for your business.

-Adrian"
Profile photo of Joe louis wilson

Joe louis wilson

October 7, 2026

5  out of  5
rating by Joe louis wilson
"Friendly, professional service and always willing to go that extra mile for the customer."
We responded:
"Joe! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. 

Best,
Adrian"
Profile photo of Kayla Franco

Kayla Franco

September 30, 2026

5  out of  5
rating by Kayla Franco
"If you need help with anything at all, ask for Heather. She is super kind and answers all your questions and if you’re even the slightest bit confused she finds a way to explain things better to help you understand. So happy I switched agents and have Heather to help me."
We responded:
"Kayla, we’re so happy to hear you had a great experience here with Heather!  Thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 

Best,
Adrian"
Profile photo of Melvin Berry

Melvin Berry

September 29, 2026

5  out of  5
rating by Melvin Berry
"Heather, who I worked with was extremely customer friendly. She professionally reviewed my options and didn't try to dissuade me from the options I came in wanting. We discussed replacing one car with another and dropping a truck that currently has mechanical issues.
Overall this was an extremely positive interaction and experience."
We responded:
"Melvin, we certainly appreciate your 5-star review of our office and Heather! I will pass along the message. We look forward to seeing you again soon!

Best,
Adrian"
Profile photo of Jennifer Bender

Jennifer Bender

September 28, 2026

5  out of  5
rating by Jennifer Bender
"Heather helped keep my information safe. She alerted me when someone was asking for some information to be changed with my financial institution. We did some research and found everything was safe and legitimate. Thank you Heather for going above and beyond for me."
We responded:
"Hey there Jennifer, we think Heather is a rock star as well! Thank you for your awesome words and review! I will certainly share this with Heather!

Best,
Adrian"
Profile photo of Stetson Rains

Stetson Rains

September 28, 2026

5  out of  5
rating by Stetson Rains
"Heather got everything I need figured out fast and efficient thanks for all the work"
We responded:
"Stetson, thank you for your business and your 5-star review! I will pass along the message to Heather!

Best,
Adrian"
Profile photo of Brittany Shianne

Brittany Shianne

September 25, 2026

5  out of  5
rating by Brittany Shianne
"Heather is who spoke with and she was amazing! Answered all my questions and did exactly what I needed her to do… Very nice lady!"
We responded:
"Brittany, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. I will pass this on to Heather!

Best,
Adrian"
Profile photo of Bobby Roy

Bobby Roy

September 24, 2026

5  out of  5
rating by Bobby Roy
"Heather was amazing she took my payment advice me it was cheaper anf new monthly rate also she had excellent customer services"
We responded:
"Wow Bobby!  Thank you for the amazing 5-star review! It means a lot to our team here in Big Spring to know you had such a great experience with us.  I will definitely let Heather know!

Best,
Adrian"
Profile photo of Ludeana Neagle

Ludeana Neagle

September 23, 2026

5  out of  5
rating by Ludeana Neagle
"I was having trouble with the dividend portal. Went into the office and Heather had everything handled efficiently and lightning fast. Thank you for the assistance Heather!"
We responded:
"Ludeanda, Thank you so much for your 5-star review! We are so grateful for your business! Heather is awesome. I will share this with her!

Best,
Adrian"
Profile photo of Edward Olivas

Edward Olivas

September 16, 2026

5  out of  5
rating by Edward Olivas
"Today 9-16-2026 I call State Farm and talked to Heather on how to pursue a claim from another agency Fred Loya. They will not answer my call or reply to my text. Heather was very attentive and helpful by providing me State Farm’s Claim department phone number and how to address my situation with State Farm Claims department."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Big Spring to know you had such a great experience with us. I will pass on the compliment to Heather!

Best,
Adrian"
Profile photo of Ambria Saverance

Ambria Saverance

August 25, 2026

5  out of  5
rating by Ambria Saverance
"I have been a State Farm customer for around 40 years. I called today to get some information on my policy and Heather was friendly and helpful. She was able to quickly find the information I needed. Customer service is always top notch!"
We responded:
"Hey there Ambria, thank you for your business and your kind words. We love Heather will pass along your feedback. Your loyalty to State Farm and our agency is much appreciated!

Best,
Adrian"
Profile photo of Adri Rodriguez

Adri Rodriguez

August 19, 2026

5  out of  5
rating by Adri Rodriguez
"I genuinely appreciate Kimberly and her costumer service! Always available when needed! Thank you kimberlyyy<3"
We responded:
"Adri,
We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!

Best,
Adrian"
Profile photo of Viola Canales

Viola Canales

August 18, 2026

5  out of  5
rating by Viola Canales
"Had an important question, and Heather Fuente helped me get the answer I needed"
We responded:
"Viola, I am so pleased to hear that Heather was able to help you so quickly. I will pass this awesome feedback to her!

Best,
Adrian"
Profile photo of April Williams

April Williams

July 31, 2026

5  out of  5
rating by April Williams
"I’ve had multiple policies with this branch for many years. The customer service with this State farm team is top-notch! Teresa is fabulous!🙌❤️"
We responded:
"Hey April! We also love Theresa! Thank you for the kind words and the loyalty to our Agency! you are awesome!

Best,
Adrian"
Profile photo of Cheryll Bailey-Darling

Cheryll Bailey-Darling

July 3, 2026

5  out of  5
rating by Cheryll Bailey-Darling
"I have been a loyal customer with Adrian Calvio for many years. Susie was my person who would take care of everything. Theresa and Kimberly are great with customer service too. Thank you guys for all you do. I appreciate you. I can rest assure that whatever I need they will take care of it."
We responded:
"Cheryll, thank you for your business and loyalty! We miss Susie as well. We appreciate you very much.
Best,
Adrian"
Profile photo of Amanda Parker

Amanda Parker

June 16, 2026

5  out of  5
rating by Amanda Parker
"Jeremiah was very kind and helpful."
We responded:
"Amanda, thank you for your business. We look forward to speaking with you soon again!
Best,
Adrian"
Profile photo of Minka Zinka Mom

Minka Zinka Mom

June 8, 2026

5  out of  5
rating by Minka Zinka Mom
"We switched over to Calvios office after our State Farm Agent of 20 years passed away. We work with Kimberly and she has made everything extremely easy and so incredibly comfortable for us. If i have anything i need done, she gets me taken care of immediately. She is amazing, sincere, compassionate, and she goes above and beyond! I highly recommend her! She truly cares!"
We responded:
"Minka, we are so grateful you are continuing your loyalty with State Farm. Thank you for allowing us to serve you!
Best,
Adrian"
Profile photo of Tyler Greenlee

Tyler Greenlee

June 8, 2026

5  out of  5
rating by Tyler Greenlee
"Amanda is so very helpful when i needed help filing my claim., She was very informative and helped me when it came to downloading files to my claim. 5 stars for me"
We responded:
"Tyler, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.

Best,
Adrian"